Frequently Asked Questions

Jump to questions regarding appointments, insurance, and practice

Osteopathy FAQs

What age groups do you see?


I have treated babies within 24 hours of their birth up to patients 95 years of age. I am looking forward to treating my first centenarian.




What should I wear to an osteopathic treatment?


Ideally wear loose or stretchy clothing such as sweats or yoga pants. Please avoid denim and skirts.




Should I bring any pertinent medical information to the appointment?


Yes. Please bring imaging reports and key tests related to your condition.




How can I get the most from my appointment with you?


Please come prepared. Fill in the new patient paperwork prior to arriving at the office. If possible fax or email it back to the office before the appointment as well as bringing it with you. Consider the most important issues you want addressed and the relevant history, when it started, why it started, what have you done to try and resolve the issue to date, etc. Osteopathic physicians are often told they’re the first physicians to fully listen to a patient’s story and we take pride in that. However, some patients get lost in story or attach a story to every question, even minor ones asked. Consider what information will best give me an understanding of your case as our valuable time together is finite.




How long do initial appointments last?


First appointments are at least one hour but please allow 90 minutes if you have a complex health history.




How long are follow-up appointments?


30 minutes.




Do you have a rescheduling and cancellation policy?


Yes. If you need to change your appointment please do so 48 hours in advance. If you do not give 48 hours notice the office will bill your credit card on file $100.00. If you miss more than two appointments you will be billed $180.00 for each appointment missed.




What is your payment policy?


The office requires payment for services at the time they are rendered. Your balance must be paid in full at the end of each visit. Our office gladly accepts checks, cash, Visa, Mastercard and American Express. Services may also be covered by your Health Savings Account.




Do you accept insurance?


I am not a member of any insurance plans and am therefore an “out-of-network” provider. We do not bill insurance in our office, however we will provide you with the information you need to personally bill your insurance. Your insurance may have a deductible that must first be met for in-network as well as out-of-network medical care.




Is there help for military families and patients on Tricare?


Should you have Tricare Standard coverage please contact my office at (858) 587-1822 and ask to speak with my office manager, Frank Cyr, for more information.




Do you accept Medicare?


Should you be a Medicare recipient please contact my office at (858) 587-1822 and ask to speak with my office manager, Frank Cyr, for more information so the policy can be explained.




Why don’t you take insurance?


One single physician in any discipline of medicine typically has to maintain a billing office of two to four people to keep up with insurance providers, submitting and re-submitting claims, making appeals and arguing with health insurance companies on patient’s behalf. Ultimately, the doctor is not the insurers customer—you, the patient, are. The insurance company has everything to gain financially by not paying the doctor and nothing to lose by refusing a doctor’s claim. All this contributes to a model of medicine that puts volume first, having to see a new patient every 10 to 15 minutes to support the overhead of the back office. I chose to serve my patients rather than the system.





Information about the practice FAQs

What age groups do you see?


I have treated babies within 24 hours of their birth up to patients 95 years of age. I am looking forward to treating my first centenarian.




What should I wear to an osteopathic treatment?


Ideally wear loose or stretchy clothing such as sweats or yoga pants. Please avoid denim and skirts.




Should I bring any pertinent medical information to the appointment?


Yes. Please bring imaging reports and key tests related to your condition.




How can I get the most from my appointment with you?


Please come prepared. Fill in the new patient paperwork prior to arriving at the office. If possible fax or email it back to the office before the appointment as well as bringing it with you. Consider the most important issues you want addressed and the relevant history, when it started, why it started, what have you done to try and resolve the issue to date, etc. Osteopathic physicians are often told they’re the first physicians to fully listen to a patient’s story and we take pride in that. However, some patients get lost in story or attach a story to every question, even minor ones asked. Consider what information will best give me an understanding of your case as our valuable time together is finite.




How long do initial appointments last?


First appointments are at least one hour but please allow 90 minutes if you have a complex health history.




How long are follow-up appointments?


30 minutes.




Do you have a rescheduling and cancellation policy?


Yes. If you need to change your appointment please do so 48 hours in advance. If you do not give 48 hours notice the office will bill your credit card on file $100.00. If you miss more than two appointments you will be billed $180.00 for each appointment missed.




What is your payment policy?


The office requires payment for services at the time they are rendered. Your balance must be paid in full at the end of each visit. Our office gladly accepts checks, cash, Visa, Mastercard and American Express. Services may also be covered by your Health Savings Account.




Do you accept insurance?


I am not a member of any insurance plans and am therefore an “out-of-network” provider. We do not bill insurance in our office, however we will provide you with the information you need to personally bill your insurance. Your insurance may have a deductible that must first be met for in-network as well as out-of-network medical care.




Is there help for military families and patients on Tricare?


Should you have Tricare Standard coverage please contact my office at (858) 587-1822 and ask to speak with my office manager, Frank Cyr, for more information.




Do you accept Medicare?


Should you be a Medicare recipient please contact my office at (858) 587-1822 and ask to speak with my office manager, Frank Cyr, for more information so the policy can be explained.




Why don’t you take insurance?


One single physician in any discipline of medicine typically has to maintain a billing office of two to four people to keep up with insurance providers, submitting and re-submitting claims, making appeals and arguing with health insurance companies on patient’s behalf. Ultimately, the doctor is not the insurers customer—you, the patient, are. The insurance company has everything to gain financially by not paying the doctor and nothing to lose by refusing a doctor’s claim. All this contributes to a model of medicine that puts volume first, having to see a new patient every 10 to 15 minutes to support the overhead of the back office. I chose to serve my patients rather than the system.